MVH Luxe
"...enhancing luxury & well-being within the hospitality industry"
Executive Coaching
One-to-one and group coaching available on both a short or long term basis.
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Defining Objectives & Goal Setting
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Coaching Plans
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Timeline Coaching
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NLP techniques for motivation & confidence (Neuro Linguistic Programming Techniques)
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Luxury Hospitality Training & Coaching
How to achieve or improve excellent service to enhance the guest experience. This includes: brainstorming moments of delight in the guest experience journey, bespoke brand standards training, creative role playing, executive coaching and Action Planning to reach the company's or departmental shared objectives.
Workshops
1 to 5 days, tailored to your needs, department & team size
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Wellness at Work
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Managing Emotions in the Workplace
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Emotional Intelligence
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English Language for Hospitality
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Is your company Trauma Informed?
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Brand Identity Brainstorming
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Special Touches to enhance the Guest Experience
English Language for Hospitality
5* employees are expected to speak English at an intermediate or fluent level in many five star hotels. However, there is a difference between conversational informal English and the level of English expected in terms of a luxurious yet hospitable environment. Are your employees fluent and confident in communication in a luxury hospitality environment?
Ultimate Spa & Well-being Luxe Package
We can tailor a 4 day+ training package according to your needs to include any of the below:
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Luxury Service Standards Training
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Enhancing Well-being throughout the Guest Experience Journey
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Special Touches Workshop
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Reiki 1 or 2 Practitioner Training over 2 days
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Reiki Master Practitioner Training over 4 days
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Wellness Workshop
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Is your Spa Trauma Informed?
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